Shipping

SHIPPING SERVICES - AUSTRALIA

Flat-rate shipping across Australia — order as much as you like, the cost stays the same.

SERVICE ESTIMATED DELIVERY TIME*

COST

Standard Shipping 5-7 business days $11 AUD
Express Shipping 2-4 business days $20 AUD

Express Shipping (Orders over $280 AUD)

2-4 business days FREE 

*Excludes rural areas which may take longer than the estimated timeframes.

 

SHIPPING SERVICES - INTERNATIONAL

Enjoy fixed-rate shipping — no matter the size of your order.

 COUNTRY  SERVICE

ESTIMATED

DELIVERY TIME*

COST

(FLAT RATE)

DUTIES & TAXES
UNITED STATES  DHL EXPRESS 

3-7 business days

$40 USD  Calculated at check out
CANADA 

DHL EXPRESS

 

3-7 business days


$55 CAD  

Customer's responsibility upon delivery 
DENMARK 

 

Express International (AusPost)

Standard International (AusPost)


3-6 Business Days

 

6-10 Business Days

300 Kr

 

280 Kr 

Customer's responsibility upon delivery 
IRELAND 

 

Express International (AusPost)

Standard International (AusPost)

 

3–6 Business Days

 

6-10 Business Days

 

€35 

 

€30 

Customer's responsibility upon delivery
NEW ZEALAND 

 

Express International (AusPost)

Standard International (AusPost)


3–6 Business Days

 

6-10 Business Days

$35 NZD

 

$25 NZD

Customer's responsibility upon delivery
NORWAY 

 

Express International (AusPost)

Standard International (AusPost)

 

3–6 Business Days

 

6-10 Business Days

 

$70 AUD 

 

$60 AUD 

Customer's responsibility upon delivery
SWEDEN 


Express International (AusPost)

Standard International (AusPost)

 

3–6 Business Days

 

6-10 Business Days

 

430 Kr 

 

380 Kr 

Customer's responsibility upon delivery
SWITZERLAND


Express International (AusPost)

Standard International (AusPost)

 

3–6 Business Days

 

6-10 Business Days

 

35 CHF

 

30 CHF 

Customer's responsibility upon delivery
UNITED KINGDOM 


Express International (AusPost)

Standard International (AusPost)

 

3–6 Business Days

 

6-10 Business Days

 

£30

 

£25

Customer's responsibility upon delivery

 

WESTERN EUROPE 

Express International (AusPost)

Standard International (AusPost)

3–6 Business Days

 

6-10 Business Days

€40

 

€35

Customer's responsibility upon delivery

EASTERN EUROPE 

 

Express International (AusPost)

Standard International (AusPost)


3–6 Business Days

 

6-10 Business Days

$80 AUD 

 

$70 AUD 

Customer's responsibility upon delivery

REST OF THE WORLD 

 

Express International (AusPost)

Standard International (AusPost)

 

3–6 Business Days

 

6-10 Business Days

  

 

 

$95 AUD 

 

$80 AUD

 

 

Customer's responsibility upon delivery

 

*Excludes rural areas which may take longer than the estimated timeframes.

UNITED STATES DUTIES AND TAXES

**United States orders from the 29th of August 2025 include all duties and taxes calculated at checkout. This means the amount shown at checkout is the total cost of your order, with no additional charges upon delivery.


REST OF THE WORLD  DUTIES AND TAXES

All international customers are responsible for any applicable taxes, duties, and customs fees imposed by their local customs authorities. These charges are determined by your country’s regulations and must be paid directly to the relevant authorities upon delivery.

Failure to pay these fees may result in your package being destroyed by customs. Ape the Label accepts no responsibility for any packages that are abandoned, refused, or destroyed due to unpaid customs duties and taxes. Please note that failure to pay these fees does not entitle you to a refund or store credit.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

**International shipments are sent via a no-signature delivery service. By choosing this option, you acknowledge and accept that a signature will not be required upon delivery.

PROCESSING TIME

We aim to dispatch your order within 1-2 business days of receiving it. During peak sale or promotional periods, minor delays may occur, and we greatly appreciate your patience. Please note that shipping timeframes are in addition to our processing times. While we strive to meet estimated delivery windows, occasional courier delays may occur that are beyond our control.

TRACKING

You will receive an order confirmation email upon checkout. If you cannot see it in your inbox, please check your junk/spam folder. If you are still unable to locate it, contact us at hello@apethelabel.com. Once your order has been shipped, a shipping confirmation email with a tracking number (via Aus Post or DHL) will be sent. Use this number to track your shipment. 

CANCELLATION POLICY
Unfortunately once an order is placed, changes are not always possible. However, if you do wish to amend an order, please email us at hello@apethelabel.com as soon as possible with your order number and any changes you require. We will do our best to assist you where possible if the order has not already been processed.

RESPONSIBILITY

Once goods are handed over to the courier, Ape the Label is not responsible for delays, lost packages, or delivery issues due to incorrect shipping information. Please ensure your address details are accurate at checkout. For delivery issues, contact the courier directly with your tracking number. Parcels are left in a secure location if deemed safe by the courier. If unsafe or the parcel is too large, it will be redirected to your local post office.

NEED HELP?
For any further assistance or support, please do not hesitate to reach out to us at hello@apethelabel.com.