Shipping & Delivery

Orders under $280 AUD are a flat rate charge of:

• Standard - $10.99 AUD
• Express - $19.99 AUD

ESTIMATED SHIPPING TIMES:

Express Post: 1-4 business days once shipped.

Standard Post: 2-6 business days once shipped.

As soon as your parcel is on the move, you’ll receive a tracking link so you can follow its journey right to your door. We recommend keeping an eye on your tracking updates for the most accurate delivery information.

Our amazing warehouse team are pretty speedy! We try to get all orders out within 24-48 hours of them being placed, Monday - Friday. During busy sale periods or bigger collection launches it make take us a little longer to get orders out due to volume. During these periods, please allow 1-2 weeks for your order to be shipped, rest assured we pack as quickly as we can!

Purchasing express shipping does not mean your order gets packed quicker. Orders are picked and packed in the sequence that they are placed and during periods such as Black Friday, Boxing Day or any other sale, your order may take longer to be sent out than usual due to the large volume we receive. Please allow anywhere from 1-2 weeks during a sale period for your order to be packed.

UNITED KINGDOM 

Free DHL Express shipping when you spend over £280.00 GBP

Orders under £280.00 GBP are a flat rate charge of:

• EXPRESS INTERNATIONAL (DHL) - £34.99

ESTIMATED SHIPPING TIMES:

Express Post: 3-6 Business days once shipped.

HOW LONG WILL MY ORDER TAKE TO SHIP FROM THE APE WAREHOUSE?

On a regular day, we aim to ship orders placed Monday through Friday within 1-2 business days. Orders placed on Friday or over the weekend will be shipped on the following Monday.

Please note, after a launch or restock day, processing times may take up-to 7 business days for the order to be shipped, due to an increased volume of orders. Purchasing express shipping does not mean your order gets packed quicker. Orders are packed in the sequence that they are placed during these periods.

CUSTOMS TAXES:

Please note that all customs charges and taxes (including VAT) are payable by the receiver. Ape The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. Ape The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

CANADA:

Free DHL express shipping when you spend over $500.00 CAD.

Orders under $500.00 CAD are a flat rate charge of:

• DHL EXPRESS - $54.99 CAD

ESTIMATED SHIPPING TIMES:

DHL Express Post: 3-7 Business days once shipped.

HOW LONG WILL MY ORDER TAKE TO SHIP FROM THE APE WAREHOUSE?

On a regular day, we aim to ship orders placed Monday through Friday within1-2 business days. Orders placed on Friday or over the weekend will be shipped on the following Monday.

Please note, after a launch or restock day, processing times may take up-to 7 business days for the order to be shipped, due to an increased volume of orders. Purchasing express shipping does not mean your order gets packed quicker. Orders are packed in the sequence that they are placed during these periods.

CUSTOMS TAXES:

Please note that all customs charges and taxes (including VAT) are payable by the receiver. Ape The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. Ape The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

NEW ZEALAND:

Free DHLExpress shipping when you spend over $300 NZD.

Orders under $300 NZD are a flat rate charge of:

• Standard (Auspost)- $24.99 NZD
• Express (Auspost)- $29.99 NZD
• Express (DHL Express) - $39.99 NZD

ESTIMATED SHIPPING TIMES:

Express Post( Auspost): 3–6 Business days once shipped.

Standard Post (Auspost): 7-11 Business days once shipped.

Express Post (DHL): 2-4 Business days once shipped.

HOW LONG WILL MY ORDER TAKE TO SHIP FROM THE APE WAREHOUSE?

On a regular day, we aim to ship orders placed Monday through Friday within 1-2 business days. Orders placed on Friday or over the weekend will be shipped on the following Monday.

Please note, after a launch or restock day, processing times may take up-to 7 business days for the order to be shipped, due to an increased volume of orders. Purchasing express shipping does not mean your order gets packed quicker. Orders are packed in the sequence that they are placed during these periods.

CUSTOMS TAXES:

Please note that all customs charges and taxes (including VAT) are payable by the receiver. Ape The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. Ape The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

DENMARK:

Free DHL Express shipping when you spend over 2,800.00 DKK

Orders under 2,800.00 DKK are a flat rate charge of:

• EXPRESS INTERNATIONAL (DHL) - 349 Kr
• STANDARD INTERNATIONAL (Auspost) - 299 Kr 

ESTIMATED SHIPPING TIMES:

Express Post: 3-6 Business days once shipped.

Standard Post: 7-11 Business days once shipped.

HOW LONG WILL MY ORDER TAKE TO SHIP FROM THE APE WAREHOUSE?

On a regular day, we aim to ship orders placed Monday through Friday within 1-2 business days. Orders placed on Friday or over the weekend will be shipped on the following Monday.

Please note, after a launch or restock day, processing times may take up-to 7 business days for the order to be shipped, due to an increased volume of orders. Purchasing express shipping does not mean your order gets packed quicker. Orders are packed in the sequence that they are placed during these periods.

CUSTOMS TAXES:

Please note that all customs charges and taxes (including VAT) are payable by the receiver. Ape The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. Ape The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

NORWAY & ICELAND:

Free DHL Express shipping when you spend over $650.00 AUD.

Orders under $650.00 AUD are a flat rate charge of:

• EXPRESS INTERNATIONAL (Auspost) - $79.99 AUD
• STANDARD INTERNATIONAL (Auspost) - $74.99 AUD
• EXPRESS INTERNATIONAL (DHL) - $99.99 AUD

ESTIMATED SHIPPING TIMES:

Auspost Express Post: 3-6 Business days once shipped.

Auspost Standard Post: 7-11 Business days once shipped.

DHL Express Post: 2-4 Business days once shipped.

HOW LONG WILL MY ORDER TAKE TO SHIP FROM THE APE WAREHOUSE?

On a regular day, we aim to ship orders placed Monday through Friday within 1-2 business days. Orders placed on Friday or over the weekend will be shipped on the following Monday.

Please note, after a launch or restock day, processing times may take up-to 7 business days for the order to be shipped, due to an increased volume of orders. Purchasing express shipping does not mean your order gets packed quicker. Orders are packed in the sequence that they are placed during these periods.

CUSTOMS TAXES:

Please note that all customs charges and taxes (including VAT) are payable by the receiver. Ape The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. Ape The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

SWEDEN:

Free DHL Express Auspost International shipping when you spend over 3,500.00 SEK

Orders under 3,500.00 SEK are a flat rate charge of:

• EXPRESS INTERNATIONAL (DHL) - 549 Kr 
• STANDARD INTERNATIONAL (Auspost) - 449 Kr 

ESTIMATED SHIPPING TIMES:

Express Post: 3-6 Business days once shipped.

Standard Post: 7-11 Business days once shipped.

HOW LONG WILL MY ORDER TAKE TO SHIP FROM THE APE WAREHOUSE?

On a regular day, we aim to ship orders placed Monday through Friday within 1-2 business days. Orders placed on Friday or over the weekend will be shipped on the following Monday.

Please note, after a launch or restock day, processing times may take up-to 7 business days for the order to be shipped, due to an increased volume of orders. Purchasing express shipping does not mean your order gets packed quicker. Orders are packed in the sequence that they are placed during these periods.

CUSTOMS TAXES:

Please note that all customs charges and taxes (including VAT) are payable by the receiver. Ape The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. Ape The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

SWITZERLAND

Free DHL Express Auspost International shipping when you spend over CHF 300.00

Orders under CHF 300.00 are a flat rate charge of:

• EXPRESS INTERNATIONAL (Auspost) - 39.99 CHF

ESTIMATED SHIPPING TIMES:

Express Post: 3-6 Business days once shipped.

HOW LONG WILL MY ORDER TAKE TO SHIP FROM THE APE WAREHOUSE?

On a regular day, we aim to ship orders placed Monday through Friday within 1-2 business days. Orders placed on Friday or over the weekend will be shipped on the following Monday.

Please note, after a launch or restock day, processing times may take up-to 7 business days for the order to be shipped, due to an increased volume of orders. Purchasing express shipping does not mean your order gets packed quicker. Orders are packed in the sequence that they are placed during these periods.

CUSTOMS TAXES:

Please note that all customs charges and taxes (including VAT) are payable by the receiver. Ape The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. Ape The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

WESTERN EUROPE 

Free express Auspost International shipping when you spend over €350.00.

Orders under €350.00 are a flat rate charge of:

• EXPRESS INTERNATIONAL (DHL) - €49.99
• STANDARD INTERNATIONAL (Auspost) - €39.99

ESTIMATED SHIPPING TIMES:

Express Post: 3-6 Business days once shipped.

Standard Post: 7-11 Business days once shipped.

HOW LONG WILL MY ORDER TAKE TO SHIP FROM THE APE WAREHOUSE?

On a regular day, we aim to ship orders placed Monday through Friday within 1-2 business days. Orders placed on Friday or over the weekend will be shipped on the following Monday.

Please note, after a launch or restock day, processing times may take up-to 7 business days for the order to be shipped, due to an increased volume of orders. Purchasing express shipping does not mean your order gets packed quicker. Orders are packed in the sequence that they are placed during these periods.

CUSTOMS TAXES:

Please note that all customs charges and taxes (including VAT) are payable by the receiver. Ape The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. Ape The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

EASTERN EUROPE 

Free DHL Express International shipping when you spend over €350.00

Orders under €350.00 are a flat rate charge of:

• EXPRESS INTERNATIONAL (Auspost) - €54.99
• STANDARD INTERNATIONAL (Auspost) - €44.99
• EXPRESS INTERNATIONAL (DHL) - €64.99

ESTIMATED SHIPPING TIMES:

Auspost Express Post: 3-6 Business days once shipped.

Auspost Standard Post: 7-11 Business days once shipped.

DHL Express Post: 2-4 Business days once shipped.

HOW LONG WILL MY ORDER TAKE TO SHIP FROM THE APE WAREHOUSE?

On a regular day, we aim to ship orders placed Monday through Friday within 1-2 business days. Orders placed on Friday or over the weekend will be shipped on the following Monday.

Please note, after a launch or restock day, processing times may take up-to 7 business days for the order to be shipped, due to an increased volume of orders. Purchasing express shipping does not mean your order gets packed quicker. Orders are packed in the sequence that they are placed during these periods.

CUSTOMS TAXES:

Please note that all customs charges and taxes (including VAT) are payable by the receiver. Ape The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. Ape The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

REST OF THE WORLD

Orders are a flat rate charge of:

• EXPRESS INTERNATIONAL (Auspost) - $95 AUD 
• STANDARD INTERNATIONAL (Auspost) - $80 AUD 

ESTIMATED SHIPPING TIMES:

Express Post: 3-6 Business days once shipped.

Standard Post: 6-10 Business days once shipped.

HOW LONG WILL MY ORDER TAKE TO SHIP FROM THE APE WAREHOUSE?

On a regular day, we aim to ship orders placed Monday through Friday within 24 hours. Orders placed on Friday or over the weekend will be shipped on the following Monday.

Please note, after a launch or restock day, processing times may take up-to 7 business days for the order to be shipped, due to an increased volume of orders. Purchasing express shipping does not mean your order gets packed quicker. Orders are packed in the sequence that they are placed during these periods.

CUSTOMS TAXES:

Please note that all customs charges and taxes (including VAT) are payable by the receiver. Ape The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. Ape The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

CUSTOMS / DUTIES TAXES

Please note that all customs charges and taxes (including VAT) are payable by the receiver. Ape The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are NOT included in the cost of your order or shipping charge. Ape The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order and is not responsible for any orders that are abandoned, declined, or destroyed. If the parcel happens to be returned to sender - these fees will be deducted from your original order price for all parcels returned to Ape the Label HQ.

By proceeding with your purchase, you acknowledge and accept these terms. If you have any questions regarding potential customs charges, we recommend checking with your local customs office before placing an order.

ADDITIONAL INFORMATION:

Above delivery times can change depending on the time of the year, holiday periods, weekends and severe weather.  We are not responsible for stolen packages or packages delayed in transit. 

It is the customer’s responsibility to provide the correct shipping/delivery address for an order.  If the wrong delivery address is provided, Ape The Label cannot offer reimbursement for this package.